Although we make every effort to maintain our published prices, market conditions may cause price changes without notice.
Your order is carefully packaged with frozen gel packs in a reusable Styrofoam cooler then placed in a shipping box.
When your Best Stone Crabs arrive please take the stone crabs out of the cooler and place them in an open container in the coldest area of your refrigerator. You want to keep them as cold as possible without freezing or sitting them in ice. It’s best to put a ziploc bag of ice resting on your stone crabs, so the claws are never sitting in water. You can refreeze our high tech ice packs, if they have not been damaged or perforated. We recommend washing them first, drying and then refreezing.
We suggest proper disposal of exterior corrugated box and styrofoam cooler.
Remember your Best Stone Crabs are cooked and ready to crack and eat. Stone Crabs are traditionally served cracked and chilled accompanied by our famous Stonie Mustard Sauce. Please visit our website Beststonecrabs.com for instructiona| video on how to crack your stone crabs and other cooking recipes.
We use UPS to ship your order overnight to any address within the continental United States. Order must be placed by 12:00 noon Eastern Standard Time for same day shipping. We ship Monday through Thursday, Friday shipping is done only where Saturday delivery is available. If your Best Stone Crab package arrives damaged or spoiled due to negligence by Best Stone Crabs, we will replace or refund per your request. Be sure to keep your shipping documents and packaging to return the product.
Due to our products being perishable and for the convenience of our customers there is NO signature required when receiving your order. If you are sending BestStoneCrabs to an address other than your own please make sure the recipient will be able to care for their package. Example: Do not send a package to someone who is out of town. We would hate to see such a delicacy go to waste.
Next Day Air
Next business day delivery by 10:30 a.m., 12:00 noon, or end of day, depending on destination
Next Day Air Saver
Residential Destinations: Next business day delivery by end of day
Commercial Destinations: Next business day delivery by 3:00 or 4:30 p.m. where UPS Next Day Air® delivery is committed by 10:30 a.m. or 12:00 noon, respectively
Saturday delivery is an additional charge of $22.50 that is not indicated at checkout. Best Stone Crabs will contact you directly to confirm the additional charge.
4610 North Federal Highway Lighthouse Point, FL 33064
Customer Service Hours:
Monday – Friday 9:00 AM – 5:00 PM
Eastern Standard Time